What is it?
This DNS finding means the zone did not return a Start of Authority record. The SOA record identifies authoritative zone metadata such as the primary nameserver, responsible contact, serial, and timing values.
Why does it matter?
SOA is required for normal DNS zone operation. Missing SOA can indicate that the zone is not loaded correctly, delegation is wrong, or authoritative nameservers are not serving the expected zone.
How to fix it?
Repair or recreate the DNS zone at your DNS provider and confirm every delegated nameserver serves the same SOA.
dig example.com SOA
dig @ns1.provider.example example.com SOAIf the domain recently moved providers, check registrar delegation, zone import status, and DNSSEC configuration.